For clinics
Every booking in one place: from BigMed, your website, and the phone.
Patients find you on BigMed and pick a doctor and a time. The request shows up in your panel right away, and both the clinic and the doctor get notified. All you do is confirm.
You decide whether to adopt the system, and you see the results. What's happening in your clinic is visible in the panel, not just in what your staff tell you.
In many clinics, the visit fee is split between the doctor and the clinic by percentage, for example 60% to the doctor and 40% to the clinic, and it's still calculated in a spreadsheet or on a calculator. The finance module will split every completed visit automatically by the doctor's percentage. For any period, you'll see how much each doctor is owed, record payouts, and see the balance. Only the owner can see and change the percentages and financial reports.
ChatGPT and other AI assistants read and cite BigMed's pages. In a one-year measurement (August 2026), visitors from ChatGPT booked about four times as often as visitors from Google.
AI answers vary from one search to the next. These are real results we got from Tbilisi on September 30, 2026.
On BigMed, on your website, or by phone. It all goes into one schedule, so the same slot can't be booked twice.
A card with a sound alert pops up in the panel. The clinic gets a message on Telegram or by email, and the doctor on Telegram, WhatsApp, or by email.
The patient gets a confirmation and, the day before the visit, a reminder.
When a patient books, a card and a sound alert appear in the panel, even if it's open in a background tab. The card shows the patient, doctor, branch, and time. Staff can see who is working on a booking, so a patient never gets two calls about the same thing.
The Today screen lists every visit by time and doctor, with phone number, price, and status. One click takes you to tomorrow. After each visit, you mark whether it happened.
The front desk finds the patient by phone number and picks a doctor and a free slot. The doctor gets a notification, and the patient can too. One schedule for the website and the phone.
Visit history, preferred language, no-show risk, lifetime value (LTV), notes, and tags. If a patient often misses visits, the panel creates a task: call and confirm. There's no blacklist, just a reminder.
The evening manager didn't get to call a patient back? They leave a task for tomorrow. The morning shift opens the panel, sees what's left, does it, and checks it off. You can see who completed it and when. The panel creates some tasks on its own, for example calling a patient who often misses visits.
A weekly schedule for every doctor and branch, plus vacations and days off. Booking rules set how far ahead of a visit patients can book, so the front desk has time to call.
Bookings for the last 30 days: completed, canceled, no-shows. You can see where and when you lose patients.
One line of code adds a booking button to your website, using the same schedule as BigMed. No double bookings. Our team turns the widget on for you.
Only a patient who actually had a visit can leave a review: the invitation arrives after the visit, and a moderator checks every review before it goes live. You can reply right from the panel.
Each doctor has their own dashboard: a booking calendar, who's coming tomorrow and the day after, and which slots are free. New bookings trigger an email, and on the Pro plan also a Telegram or WhatsApp message. Doctors can confirm a booking straight from the email, without logging in.
Running a promotion? Post it on BigMed yourself: on the promotions page and in doctor listings, with banners across the site. The Business plan allows up to 20 promotions and 10 banners at a time.
The management panel and CRM are part of the Business plan. You can start your BigMed presence on the free Start plan.
See plansinfo@bigmed.ge · +995 557 20 40 47
No. You can start with the bookings that come from BigMed and gradually add phone bookings here too.
Only your clinic's staff, and a manager sees only their own branch's bookings. Other clinics can't see your records.
No. Booking is free for the patient, who pays the clinic for the visit.
Georgian, Russian, and English. Each staff member picks their own language.
Our team will help you set up branches, doctors, and schedules.
The screenshots use demo data: the doctors, patients, and phone numbers are made up.