The unified emergency number in Georgia is 112. This emergency service is accessible to everyone in the country—Georgian citizens, tourists, foreigners, expats, and temporary residents. Using 112 is crucial in any emergency to get immediate help from ambulance, police, or fire and rescue services.

The 112 emergency hotline in Georgia connects several emergency services through one number:

• Police

• Fire / Rescue Services

• Emergency Medical Assistance (Ambulance)

If a situation threatens your health, life, or safety—or the safety of others—it is vital to react quickly and call 112 immediately. In emergencies, one call connects you to all critical services.

When Should You Call 112 in Georgia?

You should call 112 in Georgia during emergency situations that require urgent medical care, police intervention, or fire rescue services.

Examples include:

• Serious injuries or car accidents

• Sudden health deterioration

• Loss of consciousness

• Difficulty breathing

• Severe pain

• Heavy bleeding

• Emergencies involving children or elderly people

• Fire

• Gas leaks

• Dangerous public situations

• Criminal incidents requiring police intervention

If you are unsure whether the situation is serious, but there is any real danger to health, life, or safety, it is always better to call 112. When in doubt, prioritize safety and let professionals assess the urgency.

When You Should NOT Call 112

The 112 emergency hotline is not an information center and should not be used for everyday requests.

Do not call 112 for:

• Weather forecasts

• Exchange rate information

• Hotel bookings

• Taxi requests

• Ticket reservations

• Public transportation schedules

• Utility service questions

• Medication information

• Traffic fines or driver’s license questions

Important: All calls to 112 in Georgia are recorded. False or prank calls are punishable by law and may result in fines or prosecution. Use 112 only for genuine emergencies.

How to Properly Call 112 in Georgia

You can call 112 from any mobile phone or landline in Georgia.

Be prepared to provide:

• What happened

• Which emergency service you need

• Where the incident happened

• How many people are injured

• Your full name

Providing accurate and complete information significantly speeds up the response and helps emergency teams assist you as quickly as possible.

Language Support for Foreigners Calling 112 in Georgia

If you experience language barriers while calling 112 in Georgia, try speaking in English or Russian—these are the most widely supported foreign languages by emergency operators. In some cases, operators may transfer your call to a colleague who speaks your language better. Rarely, support in other languages may be available.

In some situations, your call may be transferred to another operator who can communicate more effectively in your language. In rare cases, assistance may be available in other languages.

How to Contact Your Insurance Company in Georgia

If you have travel or health insurance in Georgia, it is recommended to contact your insurance company or assistance service (sometimes called 'assistance provider') after you have called 112 and received urgent help.

Many insurance providers offer:

• Emergency contact phone numbers

• Mobile apps

• Online support systems

If the situation is life-threatening, always call 112 first.

Prepare the following information for your insurance company:

• Insurance policy number

• Personal details

• Brief description of the incident

• Your current location

Non-Emergency Medical Help in Georgia

If you are a foreigner and lose your passport or need other types of help, you can call 112—operators will redirect you to the relevant government agency. If you are a Georgian citizen and lose your ID, it is recommended to contact the Public Service Hall (Justicie’s House) for document recovery procedures.

If you are a Georgian citizen and lose your identification documents, contact Public Service Hall for document recovery procedures.

For minor health issues, visit:

• Medical clinics in Georgia

• Hospitals

• Pharmacies

• Family doctors

What Happens After You Call 112 in Georgia?

Once you call 112, emergency operators will collect important details and immediately dispatch the appropriate service.

This may include:

• Ambulance services

• Police

• Fire and rescue teams

In some cases, responders may call you back for additional information.

If your case is not considered an emergency, operators may redirect you to another service or provide instructions.

Helpful Tips for Tourists, Foreigners, and Expats in Georgia

• Always carry a copy of your insurance policy

• Save your insurance provider’s contact information

• Check your insurance coverage in advance

• Keep your hotel address, home address, and contact details in a place that’s easy to find, such as your wallet, phone, or travel documents. This can speed up emergency response if you need help.

During emergencies in Georgia, your health and safety should always come first.

If the situation is critical, call 112 immediately.

Non-Emergency Medical Care in Georgia: Clinics, Doctors, and Medical Advice

If your condition does not require urgent medical care, you can visit a medical clinic or healthcare center in Georgia.

Doctors may:

• Perform an initial examination

• Refer you to a specialist

• Order medical tests

• Provide treatment recommendations

This is helpful for:

• Fever

• Mild infections

• Minor injuries

• Allergic reactions

• Chronic illness flare-ups

If you are unsure whether you need emergency care in Georgia, contact a clinic or your insurance company first.

What If You Don’t Have Your Insurance Documents During an Emergency?

During a medical emergency in Georgia, your health and safety come first. You do not need to have your insurance documents or policy number with you at the time of treatment—getting help is always the top priority. In most cases, providing your insurer’s name is enough initially. Insurance details can be submitted after you receive care.

If you remember your insurance company name, that may be enough initially.

After receiving treatment, you can:

• Provide insurance details later

• Contact your insurance agent

• Request reimbursement

• Ask the hospital for assistance contacting your insurer

Insurance and billing can usually be resolved after treatment is completed. Hospitals can help you contact your insurer or provide the necessary paperwork for reimbursement later.

How to Know Emergency Help Is on the Way

After calling 112, the operator may stay on the line until all required information is collected.

They may ask:

• Your exact location

• What happened

• Number of injured people

• The patient’s condition

You may receive updates such as:

• Ambulance dispatched

• Help is on the way

• Emergency team arriving soon

Operators may also provide instructions while you wait.

Always follow their guidance carefully.